Privacy Policy | Klyros Dental

Klyros Dental ("Klyros Dental," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, mailing address, and date of birth.
Health Information: Dental impressions, photos, prescription details, and other information necessary to coordinate your dental appliance order. This information is handled in accordance with applicable HIPAA guidelines.
Payment Information: Billing details processed through our secure third-party payment processor. We do not store full credit card numbers.
Device & Usage Data: IP address, browser type, pages visited, and interaction data collected through cookies and analytics tools.

2. How We Use Your Information

Klyros Dental uses the information we collect to:

Process and fulfill your dental appliance orders
Coordinate care between you, licensed dental professionals in our network, and certified dental laboratories
Communicate with you about your order, account, or support requests
Comply with applicable legal and regulatory requirements
Improve our website, services, and user experience
Send promotional communications, where you have consented to receive them

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: Licensed dentists, dental laboratories, shipping partners, and technology vendors who assist in fulfilling your order or operating our platform.
Legal Compliance: When required by law, subpoena, court order, or to protect the rights, property, or safety of Klyros Dental, our users, or others.
Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business assets.

4. Protected Health Information (HIPAA)

    To the extent that Klyros Dental handles Protected Health Information (PHI) as part of coordinating your dental care, we maintain appropriate administrative, physical, and technical safeguards in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices is available upon request and describes your rights regarding your health information in greater detail.
  

5. Cookies & Tracking Technologies

We use cookies, pixel tags, and similar technologies to operate and improve our website and to deliver relevant advertising. You may control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our site.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Health-related records may be retained for longer periods as required by applicable law.

7. Your Rights & Choices

Depending on your location, you may have certain rights with respect to your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information, subject to certain exceptions
The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at help@klyrosdental.com.

8. Security

Klyros Dental implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites. Klyros Dental is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: help@klyrosdental.com
Business: Klyros Dental